Privacy Policy

This Privacy Policy explains how Liinens manages personal information across our website, our interactions with you, and any services we offer in Hong Kong. Our goal is to maintain clarity and openness so you always understand how your information is handled. If you have any questions, you can reach us at [email protected].

1. How We Approach Personal Information

When you visit our website or reach out to us, we may receive information that helps us operate, communicate, and improve your experience. This may include your name, email address, contact details, and any information you choose to provide in forms or during inquiries. We gather only what is relevant for the purpose of assisting you or offering our services.

Our practices follow the principles set out in the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong, which guides how personal information should be handled, stored, and used.

2. What Information We Gather

You may share information with us in several ways, such as:

• Filling out an online form
• Subscribing to updates
• Contacting us through email
• Browsing our site, which may allow us to gather general technical details

The technical information may include device type, IP address, browser type, and pages visited. These details help us understand how visitors use our site so we can refine functionality and navigation.

We do not ask for information unrelated to our interactions, and we do not collect any sensitive categories of personal data without clear reason or consent.

3. How We Use the Information

We use the information we receive for purposes such as:

• Responding to your messages or requests
• Processing any interactions you initiate
• Enhancing website usability
• Sending you updates when you opt in
• Maintaining internal records for operational needs

We aim to use personal information in ways that are transparent and aligned with your expectations. If we ever need to use your information for a new purpose, we will seek your agreement when required by the PDPO .

4. Sharing of Information

Liinens does not sell or trade personal information. We may share details only when:

• Required by Hong Kong law or regulatory authorities
• Necessary for service-related functions involving trusted partners who support our website or communication systems

Any partner who works with us is expected to follow standards that align with the PDPO, ensuring your information remains protected.

5. Storage and Protection

We keep personal information only for as long as it remains relevant to the purposes described in this policy. We use administrative and technical measures to prevent unauthorized access, loss, or modification.

Although no system can offer complete security, we make reasonable efforts to maintain a dependable environment for handling personal information.

6. Your Choices and Rights

Under the PDPO, individuals in Hong Kong have the right to:

• Request access to their personal information
• Ask for corrections if any details are inaccurate
• Inquire about how their information is used
• Withdraw consent for optional features such as promotional messages

If you wish to make a request or ask a question about your rights, you can contact us at [email protected].

7. Use of Cookies and Similar Tools

Our website may use cookies or tracking tools to understand browsing behavior and improve features. You can adjust your browser settings to limit or block cookies. Doing so may affect some functions but will not prevent general access to our site.

8. Updates to This Policy

We may revise this Privacy Policy occasionally to reflect changes in operations, technology, or legal obligations in Hong Kong. Any updates will appear on this page so you can review them whenever needed.